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Mental Health Crisis Team TDHB

Mental Health Services

Taranaki DHB provides a full range of mental health services, from acute inpatient care, intensive psychiatric care, services for the elderly, psychology, alcohol and drug counselling and also specialist services for children and young people through the Child and Adolescent Service. The acute inpatient care facility, Te Puna Waiora, has been designed to respect the needs and privacy of the consumer and provide the best environment for treatment and recovery.

Te Puna Waiora is the acute inpatient adult mental health unit, within Taranaki Base Hospital and is accessed via the first entrance off David Street. Te Puna Waiora is a 30-bed unit, catering for the needs of people with acute mental illness.

The Crisis Team

Taranaki DHB’s 24-hour-a-day, seven-day-a-week fully mobile Crisis Service responds to psychiatric emergencies in the region.

Members of the team are experienced clinicians, are appointed Duly Authorised Officers and facilitate the Mental Health Act requirements.

They respond to an average of 250 to 400 calls per month. Many of these calls are self- referrals. The Crisis Team works with General Practitioners and Taranaki Base Hospital ‘s Emergency Department, responding to requests for acute assistance.

Visiting hours

Monday – Friday 3.00pm – 8.00pm
Saturday – Sunday 10.00am – 8.00pm

Contact us:

Crisis Service: (06) 753 6139 ext 7680

Community Outpatient Services

We have three community mental health teams – North East Taranaki, North-West Taranaki and South Taranaki (based in Hawera). Each community team includes a key worker for all clients accessing support services.

The teams cover psychiatry, psychology, community nursing, Maori perspectives, social work, occupational therapy and rehabilitation and alcohol and drug representation. Each team provides assessment and treatment services at a range of outpatient clinics including Patea, Stratford, Opunake, and Waitara.

Community Mental Health Services are mobile with approximately 50% of community activity being home based.

Contact us:

Mental Health Outpatient Services: (06) 753 6139 ext 7699

Services for the elderly

The MHSOP team provides assessment, treatment, care and support to people in Taranaki who are over the age of 65 and experience significant mental health problems including dementia. People under the age of 65 who experience “age related” mental health problems are also supported by the team.

People are usually seen in their own homes but can attend an outpatient clinic in Base Hospital if this is more convenient.

Contact us:

Outpatient Services: (06) 753 6139 ext 7620

Child and Adolescent Mental Health

The Child and Adolescent team uses a multi-disciplinary approach and has close links with the Adult Mental Health Crisis Team. Recent appointments include a psychiatrist, and specialists for dual diagnosis, first episode psychosis and eating disorders.

Contact us:

Reception: (06) 753 7790

Alcohol and Drug Service

The Alcohol and Drug Service provides outpatient assessment and treatment services for client with alcohol and/or drug misuse, or people affected by another’s alcohol and/or drug addiction.

The counsellors work closely with the Adult Mental Health teams regarding the assessment and treatment of clients with a co-existing psychiatric disorder.

The service offers early intervention/screening services, assessment and access to intensive residential programmes, (including clients under the Alcohol and Drug Act), and a regional opioid programme in collaboration with a network of General Practitioners and pharmacies. We have established a community based detoxification programme.

Consumer forums

Our Consumer Forums are open to anyone – clients of the Alcohol and Drug service, people who may benefit by our service, or their family or partners.

This is a “come and have your say” forum- a consumer advisory group for our service, where consumers tell us what they need and can have their say on how to improve the quality of alcohol and drug service.

Contact us:

Reception: (06) 753 7838 or (06) 753 6139 ext 8555

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